Questions about Le Caussanel campsite? All the answers are here
How to book the Caussanel Camping in Canet-de-Salars?
Bookings can be made directly from our website, on the "Book" buttons.
You can also book by contacting us at +33 (0)4 66 600 700.
What time can we arrive at Pareloup le Caussanel Campsite?
Our rentals are available from 4 pm.
Our camping sites are available from 2 pm.
Is it possible to arrive earlier on the day of arrival and enjoy the camping?
For insurance purposes, it is not possible to enter and enjoy the camping before the scheduled arrival time.
What time should we leave from Camping Le Caussanel?
Rentals must be vacated no later than 11am.
Camping sites must be vacated no later than 12pm.
Is it possible to leave later from the camping site or location?
Outside of July and August, it is possible to enjoy your rental or camping spot for longer, depending on availability.
Only the reception can authorize this.
The late departure rate is 35€ for a rental and 8€ for a camping spot.
This also allows you to enjoy the camping's facilities.
Is it possible to arrive after the reception of the camping is closed?
It is possible for you to arrive after reception closing. Please let us know as soon as possible. You will find an envelope with your name at the entrance of the campsite with your access. We ask you to present yourself at the reception the day after your arrival from 9am. You can access the campsite with your vehicle until 10pm.
How to contact Camping de Pareloup le Caussanel?
We can be reached :
- by phone : +33 466 600 700
- by mail at the campsite address : caussanel@koawa.com
- from our Facebook page
- from the Tchat on our website
Can animals be brought to Camping Le Caussanel?
Only dogs of category 3 are accepted in the camping.
Other animals are not allowed, neither on the camping grounds, nor in the rentals.
Is it possible to choose one's location?
You can communicate your location, number, and side-by-side preferences to us by phone or email.
We do our best to meet your request, but we cannot guarantee the location.
However, it is possible to reserve a specific location number with the "Location Preference" option for 40€.
What are the accepted payment methods?
You can pay by bank card on your customer area or by phone, by bank check or holiday checks to the return address by mail, and by bank transfer to the corresponding camping account.
Does Le Caussanel Camping accept holiday vouchers?
Yes, provided that the checks have reached us 30 days before the arrival date of your stay at the latest.
Does Le Caussane Camping accept bank checks?
Yes, provided that the checks have been received by us 30 days before the arrival date of your stay at the latest.
When do I need to pay for my stay?
All reservations must be settled 30 days prior to the arrival date of your stay.
Can I cancel my stay at Pareloup camping, Le Caussanel?
- For any cancellation, more than 30 days before the arrival date, the amounts paid (except cancellation insurance and file fees) will be refunded after deduction of a cancellation file fee of 20€.
- Between 30 and 21 days before the arrival date, 25% of the total amount of the stay will be retained by the campsite as well as the amounts of file fees, cancellation insurance and cancellation fees of 20€.
- Between 20 and 11 days before the arrival date, 50% of the total amount of the stay will be retained by the campsite as well as the amounts of file fees, cancellation insurance and cancellation fees of 20€.
- Less than 10 days before the arrival date, the total amount of the stay, including file fees and cancellation insurance, will be retained by the campsite.
In case of a claim to the cancellation insurance, only the general conditions of the latter apply.
Can I take out an insurance policy?
You can subscribe to the cancellation insurance at the time of booking, before the payment of the deposit. The amount of the cancellation insurance corresponds to 3.7% of the total amount (excluding handling fees).
How much are the processing fees?
The processing fee is 10€ per reservation.
What is the price of the tourist tax?
The price of tourist taxes varies depending on the campsite. Tourist taxes are included in the total price of your reservation.
What does the accommodation capacity of the rental mean?
The capacity for accommodation defines the maximum number that can be accommodated in the accommodation. All people are taken into account in the capacity for accommodation, babies too.
Are Koawa Campsites approved by VACAF?
Our campgrounds are not approved by VACAF.
Do you take the OCCYGENE card?
We do not accept OCCYGENE card as a means of payment for your reservation.
Are rentals provided with sheets and towels?
No, sheets and towels are not included in our rentals, except for the 31m² Luxury Comfort Pavilion for which sheets are provided.
You can bring your own sheets and towels, or rent them.
Rental rate: 15€ for a double sheet kit, 8€ for a single sheet kit, and 6€ for a towel kit.
Do you offer any accommodations for people with reduced mobility?
At some of our campsites, such as Château de Rochetaillée, Bontemps, Gorges du Chambon and Colporteur, we offer facilities adapted for people with reduced mobility. You will find the mention "PMR" in the title of the accommodation.
There is currently no PMR rental in the Le Caussanel campsite.
Can you wear swim shorts in the water park?
Swim shorts are not allowed for hygiene reasons, like any long and loose clothing.
Can I access the swimming pool of Le Caussanel camping without staying at the camping?
The aquatic space of the Caussanel camping and the swimming pools are only allowed to people with a reservation in the camping.
Are there any services closed during low season?
In low season, that is April, May, June and September, some of our campings do not offer catering or entertainment.
You can find the opening dates on the camping website in the "Animations" and "Our Services" tabs.
What types of activities does Koawa Camping offer?
To know the different activities offered by your Koawa Camping,
you must refer to the category it belongs to: Zen'awa, Cool'awa, Fun'awa.
This is indicated in the activities for all ages.
Are visitors allowed on the camping?
Visitors are allowed on the campsite for €5 per visitor per day. They are not allowed to sleep in the rentals or access the water area.